Software for Successful Economies

Economic Development impacts everyone in your community. That's why we build software to grow your economy and deliver more wins.

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Customers Choose CivicServe

CivicServe software is the only economic development software that:

Increases return on investments
Ensures compliance
Centralizes data, systems, and people
Automates processes and the collection of information
Optimizes outcomes

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CivicServe Core Engine

Economic Development Management

Secure, web-based software with assigned user roles and permissions
Multi-agency architecture to collaborate with all economic development partners (government teams, EDOs, consultants, etc.)
GIS data integration layers data to districts, wards, custom boundaries and more
Template libraries of peer forms, programs and processes

Customer Relationship Management (CRM)

Unique public portals facilitate communication with businesses, developers and residents
Internal and external communication tool with email and calendar connectivity
Email delivery featuring custom tags to communicate with individuals, businesses and specialty groups
Individual and business communication history, email templates, custom tags and bulk correspondence

Project and Lead Management

Manage projects throughout the lifecycle
Custom timelines with automated notifications and tasks to help all parties navigate processes
Automatic reminders and custom data capture to manage and ensure compliance
Configurable dashboards and reports for department, board and council requirements

Business +

Take charge of your economic development processes as your economy grows. With automation, customizable forms and conditional logic, you can streamline engagement, compliance and collaboration efforts.

Key Features

Dedicated business portals
Self-service engagement system
Automated request management
Templated site visit and survey tools
Cross-entity activity management
Cross-agency goal tracking
Reporting and dashboards

Incentives

CivicServe supports all incentive programs for compliance and transparency. Create, launch and manage strategic programs that attract investment and drive economic growth.

Key Features

Public portal for application, inquiry and form management
Real-time incentive GIS verification
Project group scoring
Incentive fund layering
Automated agreement management
Fund balance, program and project reports and dashboards
State compliance reporting

Properties

Your infrastructure assets reflect the potential for new growth and quality of life in your community. CivicServe helps you stimulate new development with one property management, registration, promotion and lead management system showcasing your community to developers and investors.

Key Features

Intuitive portal for property submissions and information
Proactive lead generation and management system
Automated agreement management
Cross-department alignment for infrastructure planning
Dynamic property data and real-time data integration
Powerful analytics and reporting

Workforce

Communities succeed when residents, businesses and developers are in sync so your community doesn’t miss opportunities. CivicServe makes it simple to manage events, data and people across agencies, so information flows seamlessly to capture new growth opportunities.

Key Features

Public promotion of Workforce programs and events
Workforce program and event management system
Intuitive prescreen and eligibility verification
Digital capture of business, employer and individual information
Automate registration notices and event reminders
Templated library to launch upskill programs and job expos

Successful Economies Start Here:
Client Success Stories

The economic benefits of the CivicServe platform have become an invaluable tool in our efforts to develop our industrial parks as well as our downtown retail shopping district.

It has given us the ability to reach developers that would not normally know the city exists.

Brian C.

Economic Development Administrator, Illinois

CivicServe is a tool to easily identify problems, increase communication and help alleviate issues for all parties involved in the development process.

Melissa R.

Executive Director, Texas

I would recommend the CivicServe team over and over with no hesitation to others that are looking for a change in their systems. It was one of the easiest implementations that I have experienced.

Emily A.

Technology Business Analyst, Virginia

CivicServe was instrumental in accomplishing the Village and Board’s goals related to ARPA funding.

Matt G.

Economic Development Analyst, Illinois

The application isn't the end, it's a means to get to what we need to do, which is to work with businesses to be successful.

The more information we can get to people about the programs and how they work, and the more information we can get from them about what they're doing, the faster we can get to the end which is helping them with what they need.

CivicServe is helping us streamline some of our data management and communication tasks, and we’re only just getting started.

Tara S., PCED

Economic Development Manager, Illinois

CivicServe is helping us streamline some of our data management and communication tasks, and we’re only just getting started.

Adriana R.

Grants Coordinator, Connecticut

It’s Time to Modernize Economic Development

Imagine a world where software breaks down department and economic development partner silos, and automations are a superpower.

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Software for Successful Economies

STILL MANAGING MULTI-MILLION DOLLAR PROJECTS ON A SPREADSHEET OR COMMERCIAL CRM?

We're Here to Help

Attract New Opportunities

Retain Current Businesses

Grow Your Economy

Customers Choose CivicServe

AI-ENABLED ECONOMIC DEVELOPMENT SOFTWARE

Built for Local and State Government